Refund policy
Returns
We will refund shipping only if we made a mistake when sending your order (i.e. we sent a different style/size/product than what you actually ordered). In this specific case, please contact customer service support for acceptance, prior to returning the goods. If not, we will not provide free return.
We will accept returns on apparel, gear & equipment only under the following conditions:
- 1. Items must be in the original packaging with original tags
- 2. Items must be unused
- 3. Items must be clean and free from wear
- 4. Items must be unwashed
We only accept returns via UPS. Please send the package to the following address:
101/204-205 KANLAPAPLUEK BANGBON BANG PHRAN BANGKOK, 10150, Thailand
Contact Number: +66 972463032
Pack the item in its original packaging with all instructions, tags and any attachments. Please include your order number in the package. You will be responsible for all return shipping charges. Any items returned without original tags and packaging will be subject to a 15% restocking fee as well.
Refunds (if applicable)
All Refunds/Exchanges must be processed through our online RMA system. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1-4 business days. Refunds cannot be applied to orders made with a promo code.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded, this includes items purchased with a promo code. Items purchased with a promo code are available for exchange only.
All returns/exchanges will be at the discretion of www.waikrufightgear.com
Questions?
Contact us at info@waikrufightgear.com Make sure to have your order number on hand so we can answer your questions quickly and easily.